A Nissan dealership in Norfolk has won a highly sought after Global Award from the manufacturer, in recognition of its status as one of best-performing Nissan franchises in the UK.
The trophy for ‘Best Sales Site’ has been presented to Crayford & Abbs in Gypsies’ Lane, Bodham. The business triumphed after undergoing a tough judging process in which it was assessed against the best of the best in key Nissan markets around the world.
And that’s not the only success the business has enjoyed in recent weeks! In its east of England zone, Crayford & Abbs has been the top-performing dealer in terms of sales and aftersales for both quarters so far of Nissan’s current business year – no mean feat considering the number of Nissan showrooms in the area.
And since its inception as a main Nissan dealer in 2011, the business has won annual manufacturer awards from Nissan on no fewer than six previous occasions.
In winning its recent Global Award, Crayford & Abbs was praised for consistently delivering first-class customer service and showcasing the cars in the Nissan range in the best way possible.
In addition, it was congratulated on making the customer journey seamless and enjoyable, thanks to its helpful staff, complimentary refreshments and generous levels of hospitality.
Michael Auliar, Sales Director at Nissan Motor GB, presented the Global Award trophy to Kevin Abbs, Director and Dealer Principal at Crayford & Abbs.
Mr Auliar said: ‘‘This award recognises that Crayford & Abbs has been one of the very best dealerships in the UK over the past year – it’s a fantastic achievement for the whole team and I congratulate them for being at the top of their game.
‘‘At Nissan, we know that Crayford & Abbs is a dealership where quality comes as standard. This award recognises the business’s excellent sales performance. In turn, that indicates superb levels of customer care and attention to detail. On behalf of Nissan, all I can say is thank you very much and please keep up the good work!’’
Kevin Abbs said: ‘‘As you would expect, we’re absolutely delighted to accept this award. This is a wonderful achievement for our fantastic team – they all work extremely hard and I appreciate their efforts.
‘‘I’m so lucky to work with all of them, and in particular my brilliant management colleagues Rupert Fox, Andrew Corcoran and Mark Wright. We’re looking forward to having a team celebration soon!
‘‘Moving forward, our aim is to keep working hard, continue looking after our customers to the best of our ability, and keep our standards high.’’